Shipping Policy

Shape & Curve – Shipping Policy

At Shape & Curve, we are committed to making your shopping experience as smooth and enjoyable as possible. We carefully process every order to ensure your favorite products reach you safely.

Order Processing

All orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays. During busy periods or promotional events, processing times may be slightly longer.

Shipping & Delivery Times

We aim to deliver your order as quickly as possible.

Estimated delivery times:

• United States: 5–7 business days

• Canada: 5–7 business days

• United Kingdom: 5–7 business days

• Europe: 5–7 business days

• Other International Destinations: 10–20 business days

Please note that these are estimated delivery times and may vary depending on your location, customs clearance, and shipping carrier.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase. Any available free shipping promotions will be automatically applied to eligible orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when tracking is available.

Please allow 2–5 business days for tracking information to update after shipment.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete when placing your order.

If you notice an error in your shipping details, please contact us as soon as possible. We will do our best to update your information before the order is dispatched.

Once an order has been shipped, we may not be able to modify the delivery address.

Shipping Delays

While we work hard to ensure timely deliveries, occasional delays may occur due to weather conditions, customs processing, carrier disruptions, or other circumstances beyond our control.

We appreciate your patience and understanding if your delivery takes longer than expected.

Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you haven't received it, please check with household members, neighbors, and your local delivery carrier.

If you still cannot locate your package, contact our customer support team with your order number. We will help investigate the issue and determine an appropriate resolution.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, or additional fees may apply depending on your country's regulations.

Where these charges are not included at checkout, they may be the responsibility of the customer.

Contact Us

If you have any questions about shipping, delivery, or your order status, please contact our customer support team through our Contact Us page.

Thank you for choosing Shape & Curve.

Your Comfort. Your Curves. Your Confidence.